Join Our Team - Eclipse Magnetics

Full-time / Permanent

Location: Sheffield

Do you have a technical background and are looking to work for an industry-leading company?

If so, read on, as we’re looking for a Technical Support Officer to join our team!

Reporting to the Technical Manager, you will be responsible for supporting other areas of Eclipse Magnetics achieve their objectives by providing technical support on product usage and design, as well as aiding in product testing and troubleshooting. You will help ensure product technical details are correct and you will liaise with customers to help solve any of their diverse range of magnetic problems, sometimes visiting customers when necessary (with or without the sales team).

This role requires strong technical skills, so we need someone with solid technical knowledge who can confidently hold technical discussions with customers, suppliers and internally, as well as presenting data and information to customers. You will help to maintain the electronic Technical Library, learn how to use the test equipment in order to conduct required tests and devise new or improved tests, and you will carry out data analysis to understand and predict trends from test results and other information.

What are we looking for? Whatever your experience, you will be technically minded with good analytical skills and enjoy problem solving. Ideally you will have a knowledge of design of permanent magnets and electromagnet, but don’t worry if not…we can teach you! Communication is key, so you will have excellent communication and interpersonal skills to interact at all levels.

You probably want to know more about the business; our products, our plans, and our history. Well, part of the Spear & Jackson Group of companies, we’ve been around over 100 years and are plenty experienced in the design and manufacture of high-performance magnetic systems, we supply critical magnetic equipment to some of the leading names in the most demanding industries. We are firmly established as a leading manufacturer and supplier of magnets and magnetic equipment. 

We commenced our journey two years ago to achieve Net Zero carbon emissions by 2040, why not join us and help us achieve our goal!

You must have the Right to Work in the UK, as we are unable to provide Visa sponsorship for this role.

A Package of Employee Benefits:

At Eclipse Magnetics we constantly recognise that our success has been built by the hard work, talent and ingenuity of our employees. We invest in our employees and also strive to make Eclipse Magnetics an attractive proposition to new employees. We offer a range of employee benefits: -

• Company sponsored learning and development - training courses, further education, vocational training
• Modern working environment - complete with free on-site parking
• Discretionary hybrid or flexible working packages
• Employee discounts - excellent discounts on group products including Spear & Jackson Garden and hand tools
• A range of social and charity fund raising initiatives
• Company supported volunteer days - support local good causes without losing pay or holiday entitlement
• Free social monthly lunches during work time - enabling inter-department relationships to flourish
• Free fresh fruit - helping our employees eat healthily
• Access to free independent mortgage advice for you, your family, and friends
• Promoting health & wellbeing - awareness programmes, voluntary healthcare cash plan, Workplace Mental Health First Aiders
• Employee Assistance Programme - 24-hour personal and life management support service for you and members of your household
• Discretionary annual bonus scheme
• Service-related annual leave entitlement up to a maximum of 25 days per year plus Bank Holidays
• December shut-down leave of 3 days in addition to your annual leave entitlement
• Life Assurance Scheme - death in service cover

If this sounds good, then send us an email along with a copy of your CV, and tell us why you are interested in and why this is the role for you ([email protected]).

Apply now