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TELEMARKETING EXECUTIVE
TELEMARKETING EXECUTIVE
FULL TIME / PERMANENT
ATLAS SITE, SHEFFIELD
We are now recruiting for a Telemarketing Executive to join the marketing teams for both The Bowers Group and Eclipse Magnetics; this is an exciting role offering the successful candidate great levels of variety, challenge and opportunity to lead and drive this area.
Reporting to the Bowers Group Marketing Manager and based at the Sheffield Offices, the Telemarketing Executive will be a shared resource with primary responsibility for proactive telemarketing to existent and prospective accounts in line with established Company practice, and with a commitment to supporting the wider Company sales strategy
On a day-to-day basis, the successful candidate will have responsibility for call-managing existent and prospective customers, using creative pitches and propositions designed and applied to specific industry sectors. The job-holder will always ensure proactive management of the accounts, whilst using initiative to identify new leads and follow up new opportunities, with a focus on new business and new customers.
In addition, the Telemarketing Executive will maintain the customer / sales database; deliver campaign requirements and encourage and coordinate customer feedback to improve service, whilst always demonstrating due attention to customer care and adopting a professional approach always.
To be considered for this role, applicants will have a good level of academic achievement and previous experience gained from working within the engineering industry, within a similar internal / telemarketing role dealing with technical products.
Applicants will have good time management, with strong planning and organisational skills, alongside first-class written communication, and interpersonal skills, with an excellent telephone manner. Strong IT competence, with experience using the full Microsoft Office Suite is essential, with experience using a CRM system desirable.
Combined with the above experience and skill set, we are looking for candidates who are self-motivated, enthusiastic, innovative, and who can demonstrate high attention to detail with excellent levels of accuracy. Candidates must be self-confident and professional with the ability to adapt and work flexibly to meet the demands of the business. Furthermore, the role-holder will be committed to undertaking UK travel for satisfactory performance of the role and responsibilities.
A full job description can be provided from HR upon request.
To apply for this position or to request further information please contact the recruitment team at:
Applicants are required to email their CV and covering letter.
CLOSING DATE FOR APPLICATIONS: FRIDAY 12th June 2021
NO AGENCIES PLEASE
INTERNAL SALES REPRESENTATIVE (MMA)
Eclipse Magnetics are looking to recruit an experienced Internal Sales Representative to join their Sales Support Team. This is an exciting role offering the successful candidate great levels of variety, challenge, and opportunity to drive this area of Eclipse Magnetics.
Reporting to the General Sales Manager (MMA) and based from our Sheffield Office, the key objectives of the Internal Sales Representative role will include the provision of a dedicated sales support service to the MMA sales team; delivering both key account sales support and offering a focal point for general sales enquiries; furthermore, ensuring the proactive application of internal sales processes in conjunction with field sales activity and the delivery of excellent internal sales administration at all times.
Day-to-day the successful candidate will assist the overall smooth running of the sales operation to support the delivery of the UK sales team strategy. The post-holder will develop a deep understanding of customer needs; will maintain strong executive relationships with the assigned accounts; and will effectively call manage existent and prospective customers to ensure proactive management of accounts at all times.
The Internal Sales Representative will support the Field Sales Team in relation to account administration, sales support and price file management when required; whilst taking ownership of daily activities geared to maximising sales e.g. quote follow up and inactive account contact, including providing detailed and technical quotations to customers and managing quotations in the intranet quotation log; furthermore providing advice and assistance to customers in the most appropriate format to meet their needs, demonstrating proactivity and due attention to customer care, with a professional approach at all times.
A full job specification can be requested from the HR Department.
To be considered for this role:
To be considered for this role, applicants will have demonstrable experience gained from working within an engineering industry dealing with technical products. Experience working within in a fast-paced and often demanding sales environment, and within in similar internal sales role is essential.
What behaviours we are looking for:
The successful applicant will be self-motivated and enthusiastic, flexible and adaptable, with the ability to work under pressure and demonstrate a high attention to detail with excellent levels of accuracy. Candidates must have first-class communication skills (verbal and written), with proven interpersonal and relationship management skills, the ability to plan and organise workload effectively, whilst working to tight deadlines and often changing work demands.
Excellent computer skills including the full Microsoft Office package, CRM systems and SAP experience is preferred.
In addition, to be considered for this role applicants must be in possession of a full driving licence and comfortable with travel and some overnight stays to support trade shows / events as and when required.
Applicants to apply with covering letter & CV to:
