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CUSTOMER SERVICES ASSISTANT
ATLAS SITE / SHEFFIELD
COMPETITIVE BASIC SALARY & BENEFITS PACKAGES
Eclipse Magnetics, a Company within the Spear & Jackson Group of Companies is at the forefront of magnet design and innovation. The brand represents a guarantee of quality and performance, with over 100 years of experience in the design and manufacture of high-performance magnetic systems, widely used at leading worldwide companies and in major development projects. As a company, we are able to offer industry leading solutions by working closely with consulting engineers, contractors, OEM’s and end-users.
Eclipse Magnetics are looking to recruit a Customer Services Assistant to join their Customer Service Team on a fixed-term basis for 12-months; reporting to the Customer Services Manager and based at our offices in Sheffield, this position will offer the successful candidate great levels of variety, challenge and job satisfaction.
The key objective of the Customer Service Assistant will be to provide each customer with an outstanding experience, giving the best response and solution in the quickest time possible. Day to day accountabilities will include coordinating incoming enquiries via telephone and email; ensuring efficient tracking of all customer orders; providing administrative support to key accounts and the wider Customer Services team; maintaining up-keep of the client and agent’s database, whilst acting as the first point of contact for general customer and sales enquiries.
To be considered for this role applicants will have a good level of academic achievement with previous relatable work-based experience, preferably gained from within in a similar customer service role working within an engineering environment. The successful applicant will have the ability to quickly grasp an informed understanding of the Eclipse Magnetics products and services offered to ensure the best customer service is provided.
We are looking for candidates who are an excellent communicator, customer focussed, service orientated, and with a confident, enthusiastic and self-motivated approach to work. Able to work both as part of a team and on own initiative, with the ability to quickly build excellent work relationships and instil confidence in others. Applicants must have excellent time management skills with the ability to plan and organise work effectively and be comfortable working in a busy environment often to tight deadlines; in addition, candidates must have brilliant computer skills, including the full Microsoft Office Suite, with SAP experience advantageous.
To apply for this position or to request further information please contact the recruitment team at:
Applicants are required to email their CV and covering letter.
SALES ENGINEER (FBR)
ATLAS OFFICES / SHEFFIELD, WITH EXTENSIVE TRAVEL
COMPETITIVE BASIC SALARY & BENEFITS PACKAGES
Eclipse Magnetics, a Company within the Spear & Jackson Group, are proudly positioned at the forefront of magnet design and innovation. The brand represents a guarantee of quality and performance, with over 100 years of experience in the design and manufacture of high-performance magnetic systems, widely used at leading worldwide businesses and in major development projects. As a company, we can offer industry leading solutions by working closely with consulting engineers, contractors, OEM’s and end users.
The Eclipse Magnetics Foreign Body Removal (FBR) Sales Team are looking to recruit an experienced Sales Engineer. This is an exciting role offering the successful candidate great levels of variety, challenges and opportunity to drive this area of Eclipse Magnetics.
Reporting directly to the Sales Manager (FBR) & Magnet Specialist, the Sales Engineer will be responsible for growing our well-established range of FBR and filtration equipment into Food, Pharmaceutical, Chemical and General Engineering industries. Day to day, the job-holder willl be responsible for managing and supporting an assigned customer base, with the expectation of maintaining and increasing the volume of sales, through the use of technical knowledge, sales skills and ensuring that the full range of FBR products are available within the current markets. Furthermore, success in this role will be achieved through identifying customer needs, generating new sales leads and maintaining effective internal and external relationships.
In addition, the Sales Engineer will be accountable for monitoring and reporting on all sales activity, including trends, recommendations and forecasts, and will have a requirement to maintain an up to date knowledge of competitor activity ensuring all findings are reported to the business.
The successful applicant will have a formal engineering qualification (HNC or equivalent) and previous experience working in a similar role within at least one of the following industries: FBR, Filtration, Powder Processing or OEM Equipment Sales. Experience managing a budget, KPI’s and strategy planning is essential, along with experience selling capital equipment to large end users, agents and systems integrators in a manufacturing / process setting.
Candidate will have good commercial / industrial knowledge and will be comfortable communicating with individuals at all levels. The job-holder will be self-confident, self-motivated, results and target driven, with a passion for driving sales. The ability to work on own initiative and meet deadlines with efficient time and workload management skills is essential.
Furthermore, to be considered for this role candidates must be in possession of a valid full UK driving licence and will be comfortable with regular travel, both Nationally and Internationally, and periods working away from home.
To apply for this position or to request further information please contact the recruitment team at:
Applicants are required to email their CV and covering letter.
ACCOUNT MANAGER (MMA)
ATLAS OFFICES / SHEFFIELD, WITH EXTENSIVE TRAVEL
COMPETITIVE BASIC SALARY & BENEFITS PACKAGES
Eclipse Magnetics, a Company within the Spear & Jackson Group, are proudly positioned at the forefront of magnet design and innovation. The brand represents a guarantee of quality and performance, with over 100 years of experience in the design and manufacture of high-performance magnetic systems, widely used at leading worldwide businesses and in major development projects. As a company, we can offer industry leading solutions by working closely with consulting engineers, contractors, OEM’s and end users.
The Eclipse Magnetics Magnet & Materials Assemblies (MMA) Sales Team are now looking to recruit an experienced Account Manager. This is an exciting role offering the successful candidate great levels of variety, challenges and opportunity to drive this area of Eclipse Magnetics.
Reporting to the General Sales Manager for MMA, the Account Manager’s principal job responsibility will be to assist with the efficient and profitable operation of the Eclipse Magnetic Catalogue and Industrial products ranges in predominately export markets, namely mainland Europe, Asia & Middle East, working with both OEM and distributor networks. Day to day, the job-holder willl be responsible for managing and supporting an assigned customer base, with the expectation of maintaining and increasing the volume of sales with existing and prospective customers, through the use of technical knowledge, sales skills and ensuring that the full range of MMA products are available within the current markets. Furthermore, success in this role will be achieved through identifying customer needs, generating new sales leads and maintaining effective internal and external relationships.
In addition, the Account Manager will be expected to develop and implement operational / strategic plans to ensure territory growth and profit objectives are achieved; research and approach suitable OEM opportunities relating to the company industrial magnet range; and will ccontinually review distributor / dealer performance to ensure each territory achieves the required level of sales to support the overall sales budget.
The successful applicant will have a good level of academic achievement with previous experience working in a similar role within at least one of the following industries: Industrial Products, Manufacturing, Distributor / Reseller Sales or OEM Equipment Sales. Experience prospecting, closing and growing business accounts and managing a budget, KPI’s and strategy planning is essential, along with experience selling to large end users and / or engineers in a technical manufacturing / process setting.
Candidates will have good commercial / industrial knowledge and will be comfortable communicating with individuals at all levels. The job-holder will be self-confident, self-motivated, results and target driven, with a passion for driving sales. The ability to work on own initiative and meet deadlines with efficient time and workload management skills is essential. In addition, excellent computer skills with demonstrable experience using the full Microsoft Office suite is required.
Furthermore, to be considered for this role candidates must be in possession of a valid full UK driving licence and will be comfortable with extensive travel, both Nationally and Internationally, and periods working away from home.
To apply for this position or to request further information please contact the recruitment team at:
Applicants are required to email their CV and covering letter.
WELDER OPERATIVE
ATLAS SITE / SHEFFIELD
COMPETITIVE BASIC SALARY & BENEFITS PACKAGES
Eclipse Magnetics, a Company within the Spear & Jackson Group, are proudly positioned at the forefront of magnet design and innovation. The brand represents a guarantee of quality and performance, with over 100 years of experience in the design and manufacture of high-performance magnetic systems, widely used at leading worldwide businesses and in major development projects. As a company, we can offer industry leading solutions by working closely with consulting engineers, contractors, OEM’s and end users.
Eclipse Magnetics are looking to recruit an experienced Welder Operative to join their Production Team on a full-time basis; reporting to the Production Manager and based at our offices in Sheffield, this position will offer the successful candidate great levels of variety, challenge and job satisfaction.
On a day to day basis, it will be the responsibility of the Welder Operative to operate welding equipment to assemble and weld simple and complex items in order to assist the build of components to drawing specifications and manufacturing orders. The successful candidate will conduct fitment, building and rebuilding work quickly and accurately; will use a variety of electronic scanning and reporting tools and will maintain effective communication with the responsible Engineer with regards to project updates, delays and discrepancies. The Welder Operative will understand the assembly-specific technical demands of the station being worked and will have an appreciation of how their role contributes to the process of component amalgamation.
In addition, the job-holder will be required to work to a schedule, work speedily, accurately and with a steady hand, both on own initiative and simultaneously as part of a larger team, whilst maintaining high-levels of Health & Safety at all times.
The successful applicant will have a good level of academic achievement with previous experience working within a similar role, gained from within a fast-paced and demanding production environment.
Candidates must demonstrate competent project / time management and organisational skills, along with excellent communication and interpersonal skills to allow successful interaction with individuals at all levels. The ability to understand design and engineering manufacturing procedures, work creatively on own initiative and generate new ideas is desirable. Furthermore, to be successful in this role applicants must be highly motivated, proactive, positive, flexible, adaptable and hardworking, with an excellent work ethic and desire to work in a demanding production driven environment.
In addition, applicants must be in possession of a full valid UK driving licence as there may be an expectation to travel as and when required, in order to meet the needs of the business.
A full job specification can be requested from the HR Department.
To apply for this position or to request further information please contact the recruitment team at:
Applicants are required to email their CV and covering letter.